Part-Time Customer Acquisition & Relations Specialist (Remote, Ontario)

Simcoe Digital is a powerhouse of digital creativity, dedicated to helping businesses in Simcoe County shine online. Our services span from custom website development and SEO to social media management and brand-building. As we grow, we’re looking for someone who can bring in new customers and build lasting relationships with them.

Are you a people person with a knack for spotting opportunities? Do you have a passion for understanding customer needs and ensuring they’re met? If you’re looking for a part-time, remote role where you can play a crucial role in a young, fast-paced startup, this might be the perfect fit!

What You’ll Do

• Customer Acquisition: Identify and connect with businesses in Simcoe County that could benefit from our digital services. Use your creativity and knowledge to find and connect with new clients.
• Customer Relationship Management: Be the primary point of contact for customers, understanding their needs, answering questions, and ensuring they’re thrilled with our services.
• Lead Generation & Outreach: Create, manage, and execute outreach campaigns to bring in potential clients using various platforms like LinkedIn, email, and networking groups.
• Project Coordination: Work closely with our internal teams to keep projects on track and meet customer expectations.
• Customer Feedback: Gather feedback from clients to understand how we can continuously improve our services and strengthen our relationships.
• Sales Support: Provide occasional support in developing proposals and setting up meetings with potential clients.

Who You Are

• Excellent Communicator: You love interacting with people, can explain complex concepts simply, and build rapport easily.
• Customer-Centric: You’re dedicated to making sure customers feel heard, understood, and valued.
• Self-Starter with a Sales Mindset: You’re proactive, goal-driven, and have experience or interest in sales or business development.
• Organized and Detail-Oriented: You’re skilled at managing multiple client relationships and projects without missing a beat.
• Ontario Resident: Since we’re Simcoe-focused, familiarity with Simcoe County is a plus.

Requirements

• Prior experience in sales, customer relations, or business development.
• Excellent verbal and written communication skills.
• Ability to work independently in a remote setup.
• Familiarity with CRM tools or willingness to learn.
• A proactive attitude and a passion for helping customers succeed.

Perks of Working with Simcoe Digital

• Flexible Hours: Work when it fits your schedule.
• Remote Work: Work from anywhere in Ontario.
• Impactful Role: Directly contribute to the growth of our company and the success of our clients.
• Young, Dynamic Team: Join a close-knit startup atmosphere full of creativity and innovation.

About Simcoe Digital

At Simcoe Digital, we’re committed to helping local businesses thrive online through custom website development, digital marketing, branding, and content creation. We’re a young, creative team based in Simcoe County, with a passion for transforming digital visions into reality. Every day, we bring our A-game to deliver exceptional results for our clients.

How to Apply If you’re excited to join a growing team and help us expand our customer base while building strong relationships, send us your resume and a brief note about why you’d be a great fit. Let’s make Simcoe County shine online, one business at a time!